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Best Trampoline Customer Service & After Sales Support

Customer Service at Trampolines Ireland

Without our customers there is no Trampolines Ireland. Thank you for your business.

For us, customer service and after sales support starts way back when we decided which products that we would offer, and more importantly from which manufacturers.

Choosing the Right Manufacturers to Work With

When you work with a reputable company like BERG, Springfree, ETAN or EXIT then offering good customer service becomes a much easier proposition because of the high-quality build of the products that you're selling.
For example if we were selling lighter or cheaper trampoline products then its likely that customer service could become something of a headache, but when you choose to offer only premium quality products from the top brands, then a lot of it takes care of itself.

Respecting the Customer's Investment

We just need to do the follow up by communicating with our customers and staying on top of it, and ensuring that a satisfactory outcome is achieved.

Trampolines Ireland - Customer Reviews:

 COMMENTS CUSTOMER
Hi Gary, Thats great ,thank you . Great service and communication from your company. Thanks again  
David
I contacted Trampolines at short notice late in the evening with a query about a Berg Cart for my son's birthday.
Gary responded immediately and since the initial contact to the delivery of the cart, the service has been excellent with updates and support.
James Veldon
Great products at a competive price, very impressed by the level of aftersales support, highly recommend would use again.

Nima
Thank you very much for your help with this, I really do appreciate it. A very happy customer! (So far anyway - I'll come back to you after my lovely neighbours finish putting it together!! That will be fun!! I imagine there may be some choice language! 😊). Thanks again Gary.

Birgit
Our trampoline arrived and has being assembled. Our son (13) loves it. We have had trampolines since he was three but this one is amazing. Hope to get many years from it. My friends have their springless trampoline 22 years and it is still in great condition. Best wishes

Alison

The O92 model is much better for min 2 kids in it, they are much happier and a lot less crying now they have their own space.Much appreciate you allowing me to swap. Thanks, great service.

David

Hi Gary, Just a quick email to say thanks for delivery of trampoline I have a very happy 6 year old he loves it. Will definitely recommend you. Best wishes

Elaine

Hi Gary, Hope you have enjoyed the summer. The trampoline was a big hit here, it gets so much use, definitely a great buy.

Emer

Love the trampoline... Boys have been out all afternoon on it... Theylove their birthday present.... The Regular Trampoline is just fittingperfectly too.. Thanks for helping out with changing our order.Thanks again for all.

Louisa

Ah thanks so much for all your help and kindness. My kids will be absolutely thrilled to bits. A pleasure doing business with you thank you for being so responsive. All the best. Enjoy the sunshine

Sarah

Delighted that our trampoline arrived yesterday, now the fun begins to get it up and running. Thanks so much for all your help.Regards,

Majella

The product is better than we expected not having seen it prior to buying its of great quality and had easy instructions to aid assembly. We are delighted with how Gary was at the end of the phone out of hours to advise on the purchase see what was in stock and the dates available for delivery once ordered it all ran smoothly. Many thanks and we recommended buying from this online company.

Danny & Jeanne

Trampoline arrived and we got it up today. Very pleased with it! Thank you for all your help.

Julia

 

If you have any queries or concerns please phone us on 01 960 1641.